Process

How buying physical gold works.

01

Create and verify your account

Provide identity, address and account purpose. Verification uses established Canadian standards.

  • Email & phone verification
  • Government-issued ID
  • Address confirmation
  • Two-factor authentication
02

Select a product or gold quantity

Choose from investment-grade bars, government-issued coins or fractional gold measured in grams.

  • Live indicative pricing
  • Transparent premium disclosure
  • New and secondary-market options
  • In-stock and eligibility indicators
03

Choose storage, pickup or delivery

Custody with reconciliation, in-person collection in West Vancouver, or insured delivery across Canada.

  • Allocated storage
  • In-store pickup by appointment
  • Insured delivery with signature
  • Ownership statements on request
04

Hold, deliver or sell

Track holdings in your dashboard. Convert to physical delivery or sell back to us at any time.

  • Real-time holdings and cost basis
  • Buyback quotes any business day
  • Full transaction history & receipts
  • Ownership statement downloads