Security
Custody, verification and privacy — by design.
Physical gold demands physical-world protections. Here is how we protect accounts, documents, funds and bullion at every step.
Identity verification
Every account is identity-verified before funds move or gold is allocated.
Encrypted documents
Identity documents are uploaded to a private, access-controlled store and only reviewable by authorised staff.
Allocated custody
Vault-stored gold is recorded against the customer, separate from company inventory and reconciled to physical stock.
Row-level access
Customers only see their own holdings, orders and documents.
Auditable pricing
Every order snapshots the live spot price, premium and taxes at confirmation.
Insured fulfilment
Insured delivery and in-store pickup follow chain-of-custody procedures with signature at handover.
This page describes controls maintained by JGolds and does not constitute a certification, audit report or legal guarantee. Insurance coverage is subject to the terms and limits of the underlying policy. See our Storage Agreement and Risk Disclosure for full terms.